Automated, fully-integrated, and humane incident response. From a team of SREs you can trust.

Everything you need, from alert to retrospective. Powered by the FireHydrant platform.

BackgroundScroll Down
Documentation

Documentation

FireHydrant documents the features your customers love, the services that comprise them, and the infrastructure it all runs on.

Integration

Integration

FireHydrant integrates with PagerDuty, Slack, Jira, and much more. Plus we make it simple to add any others you need.

Automation

Automation

Managing complex systems requires smart, informed automation. That’s why we give you out of the box runbooks, seamless change logs, status pages, robust APIs, and more.

Try incident response now

Try It Now
Background

The incident isn't over until the retrospective is done

Stop making them manually, and try our free retrospective generator to produce the best retrospective report you’ll ever see.

Check It Out

Versatile yet opinionated runbooks

Sophisticated and customizable runbooks allow you to start with a set of best practices and adapt your incident response strategy over time.

  • Teams

    Automated

    Spend less time thinking about what you need to do next and more time mitigating the actual issue. Runbooks kick in when you need them to, based on your configurations, so you can focus on the task at hand.

  • Features

    Opinionated

    Our own years as SREs combined with dedicated community involvement have helped us create and refine best practice defaults that are sensible and backed by experience and science.

  • Infrastructure

    Configurable

    Every organization is unique -- and so is every complex system. We understand your need to tune things, and we’ve made it super easy for you to tweak runbooks to fit your needs.

All of the integrations you need

All of the integrations you’d expect, plus plenty you wouldn’t. FireHydrant knows that much of your entire organization needs access to your Complex Systems Management (CSM) tool, so we make sure everyone’s tools work.

SREs and developers

SREs and developers

From local development to CI to Production, your tools integrate with the FireHydrant platform.

We provide friendly APIs, a fast and programmable CLI tool, and the documentation and support you need to get started if you need to integrate something custom.

Arrow
Customer service

Customer service

Your customer service team needs first-class access to all information during an incident, without asking for it.

Kick off an incident in Slack, integrate with your Help Desk, and track the functionality of specific features via status pages.

Arrow
Product and BizOps

Product and BizOps

Lessons from incidents don’t stop when the retrospective report is created -- if your teams have access to the data and concrete next steps.

Automatically open Jira tickets, share information via helpful dashboards, and integrate any third-party software effortlessly.

Arrow

Let’s try FireHydrant now!

Try It For Free
Background

FireHydrant simplifies your complex system

Your FireHydrant knowledge graph updates itself via sophisticated change log integrations with everything from developer machines to CI, staging, and production.

This means you now have one place you can look for all the data you need to respond to incidents quickly, and to spend time remediating, rather than wasting time.

  • check

    API & CLI support

  • check

    Kubernetes integration

  • check

    Github integration

  • check

    AWS CloudTrail integrations

  • check

    Team ownership

Integration

Automation

Because the platform contains documentation of your complex system, we can help out when it comes to correlating changes with issues that show up down the road.

What commit broke user login? What did we deploy right before the incident started? We can help you answer these questions and more by providing data with context, so you spend less time searching.

Aggregation

Aggregation

When we can’t find the information for you automatically, we provide a top-notch experience for searching for possible impactful code changes, deploys, infrastructure-level issues, and more.

Making it easy for you to find information during a high-stress incident is a cornerstone of the FireHydrant platform. Let us show you how it works.

Triangulation

Triangulation

Complex systems are complex because they have many actors -- and we know you’re not looking for a root cause.

Contributing factors are tricky to nail down, but our platform is designed to help you rule out false positives and avoid the blame game.

Let’s try FireHydrant now!

Try It For Free

We’re making things simpler for these fine organizations

CircleCI LogoAction IQ LogoBenchling LogoGremlin LogoPacket LogoFlashpoint LogoLaunchDarkly LogoNamely LogoBluecore Logo

You’ve never seen a more beautiful
(or more accurate) retrospective

We’re working on a suite of tools to make managing complex systems easier, for everyone. We can’t wait to hear what you think.

Try It For Free