Product Releases

The latest and greatest information on updates to the FireHydrant platform

Product Releases

Creating Custom Slack Commands


Building custom Slack commands is easy! You can run these commands directly from Slack to retrieve up-to-date information about your incident management process.

Product Releases

FireHydrant March 2021 Product Updates


Here are our latest product updates from March - now it's easier than ever to customize FireHydrant.

Product Releases

Product Updates: Creating a New Runbook Just Got Easier with Templates


We've made some exciting updates to the platform that makes creating Runbooks easier for new users, we spoke at Hashitalks and Developer Week, plus completely updated our website!

Product Releases

Announcing Updated Analytics Filters to Dive Even Deeper into your Historic Incident Data


We've released more powerful analytics filtering so that you can drill down into your data even further. Here are some ideas on how to best get a handle on what's available.

Product Releases

Product Updates: Integrations with Opsgenie and VictorOps, and more!


We've had a lot of product updates this month. Check out our integrations with Opsgenie and VictorOps, new templates for incident types, and many other small improvements

Product Releases

New Feature: Incident Types


Incidents are inevitable, and the reality is some of them are inevitably going to repeat themselves. Common incident types were slightly burdensome for our customers, so we're announcing an easy way to declare incidents using templates.

Product Releases

Product Updates: Conditions in FireHydrant Runbooks, CSV Exports, and much more


A lot can happen in a month: we also released conditions in FireHydrant Runbooks, premiered a fun video at Chaos Conf, filmed Throughput Thursdays on Twitch, and hosted a webinar, but wait, there’s more!

Product Releases

New Release: Incident Automation Just Got Even Better with Conditions in FireHydrant Runbooks


We’ve made your favorite FireHydrant feature, FireHydrant Runbooks, even more powerful with conditions - a way to build custom logic into your runbook automation.

Product ReleasesHow To

How to: Email Incident Stakeholders with conditions in FireHydrant


Our release of conditions in FireHydrant Runbooks has made it easier for teams who rely on email to communicate with key stakeholders or a distribution list.

Product Releases

September Product Updates: Analytics, Damage Report, Archiving, and more!


This September, check out our new and improved analytics experience, new Slack app home, and many more updates.

Product Releases

August Product Updates: Zoom, Slack, Runbook updates, & more


This past month, we’ve been committed to simplifying the platform while making some of our most critical workflows more powerful than ever. Here you’ll find some highlights over the last month.

Product Releases

New Integration: Create Zoom Incident Bridges Automatically


Incident response doesn’t only happen in Slack, so today we’re happy to announce our integration with Zoom to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Zoom meeting can be added with fully customizable titles and agendas based on your incident details.

Product Releases

July Product Updates: Status Pages, Incident Redesign, and more


Fire hydrants usually have a firehose hooked up, and boy do we have a firehose of updates for you this July. We’ve been focused on making FireHydrant simpler to use and more deeply integrated with existing workflows to make managing your complex systems easier. Let’s dive in!

Product Releases

PagerDuty Integration Updates


It's easier than ever to turn PagerDuty alerts into FireHydrant incidents in one click.

Product Releases

Incident Page Updates


Here's a set of changes to the incident and retrospective pages to further simplify the incident command center.

Product Releases

Announcing Status Pages


Communication is one of the hardest things to do well while responding to incidents. At FireHydrant, we’ve focused on helping people communicate well within their teams when responding to incidents, and also after the fact during post-incident reviews. Here's our latest product release - Status Pages

Product Releases

Announcing Ticketing


Check out our latest release - an update to our ticket and task tracking features in FireHydrant.

AnnouncementsProduct Releases

Announcing Runbooks


Announcing our most powerful feature yet: FireHydrant Runbooks is a better way to automate your incidents.

Product Releases

Announcing our AWS CloudTrail Integration


Check out our latest integration with AWS CloudTrail.

Product Releases

Announcing our Integration


Announcing our latest integration with

Product Releases

Product Updates: July 2019


Our latest updates - let anyone open an incident in Slack, the launch of Severity Matrix, and a new integration with Jira.

Product Releases

Announcing Flare: Make Opening Incidents Stress Free


We’re launching a new feature today that allows anyone in your organization to kick off your incident response process with an appropriate severity level attached from Slack.

Product Releases

New Features: Webhooks + Saved Searches


Read more about our latest releases - we've launched webhooks and now you can keep your frequent searches for later.

Product Releases

Severity Matrix Updates


We’re on a mission to make responding to incidents a bit less chaotic. One of the best features we offer (we’re definitely not biased, no way) is a simple way to define how a severity gets determined when you open an incident. We call it the severity matrix, and today it has a new look.

Product Releases

New Releases: SSO, Post Mortem Generator


Our latest product releases: SSO, Post Mortem Generator. Today we're happy to announce our single sign-on support and updates to our postmortem functionality.

Product Releases

New Feature: Incident Status Pages


Today we're happy to release our incident status page feature! If you operate within an organization that has stakeholders that need the gist of what's going on, how to respond to customers, and give a general feeling of "we're on it," this feature was built for you.

AnnouncementsProduct Releases

Announcing FireHydrant, a Tool to Manage Incidents


Today we're publicly launching FireHydrant, a tool to manage incidents. Read more about our journey.