The latest and greatest information on updates to the FireHydrant platform
Product Updates: Creating a New Runbook Just Got Easier with Templates
We've made some exciting updates to the platform that makes creating Runbooks easier for new users, we spoke at Hashitalks and Developer Week, plus completely updated our website!
Announcing Updated Analytics Filters to Dive Even Deeper into your Historic Incident Data
We've released more powerful analytics filtering so that you can drill down into your data even further. Here are some ideas on how to best get a handle on what's available.
Product Updates: Integrations with Opsgenie and VictorOps, and more!
We've had a lot of product updates this month. Check out our integrations with Opsgenie and VictorOps, new templates for incident types, and many other small improvements
Product Updates: Conditions in FireHydrant Runbooks, CSV Exports, and much more
A lot can happen in a month: we also released conditions in FireHydrant Runbooks, premiered a fun video at Chaos Conf, filmed Throughput Thursdays on Twitch, and hosted a webinar, but wait, there’s more!
New Release: Incident Automation Just Got Even Better with Conditions in FireHydrant Runbooks
We’ve made your favorite FireHydrant feature, FireHydrant Runbooks, even more powerful with conditions - a way to build custom logic into your runbook automation.
How to: Email Incident Stakeholders with conditions in FireHydrant
Our release of conditions in FireHydrant Runbooks has made it easier for teams who rely on email to communicate with key stakeholders or a distribution list.
September Product Updates: Analytics, Damage Report, Archiving, and more!
This September, check out our new and improved analytics experience, new Slack app home, and many more updates.
August Product Updates: Zoom, Slack, Runbook updates, & more
This past month, we’ve been committed to simplifying the platform while making some of our most critical workflows more powerful than ever. Here you’ll find some highlights over the last month.
New Integration: Create Zoom Incident Bridges Automatically
Incident response doesn’t only happen in Slack, so today we’re happy to announce our integration with Zoom to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Zoom meeting can be added with fully customizable titles and agendas based on your incident details.
July Product Updates: Status Pages, Incident Redesign, and more
Fire hydrants usually have a firehose hooked up, and boy do we have a firehose of updates for you this July. We’ve been focused on making FireHydrant simpler to use and more deeply integrated with existing workflows to make managing your complex systems easier. Let’s dive in!
Announcing Status Pages
Communication is one of the hardest things to do well while responding to incidents. At FireHydrant, we’ve focused on helping people communicate well within their teams when responding to incidents, and also after the fact during post-incident reviews. Here's our latest product release - Status Pages
Announcing Flare: Make Opening Incidents Stress Free
We’re launching a new feature today that allows anyone in your organization to kick off your incident response process with an appropriate severity level attached from Slack.
Severity Matrix Updates
We’re on a mission to make responding to incidents a bit less chaotic. One of the best features we offer (we’re definitely not biased, no way) is a simple way to define how a severity gets determined when you open an incident. We call it the severity matrix, and today it has a new look.
New Feature: Incident Status Pages
Today we're happy to release our incident status page feature! If you operate within an organization that has stakeholders that need the gist of what's going on, how to respond to customers, and give a general feeling of "we're on it," this feature was built for you.
Announcing FireHydrant, a Tool to Manage Incidents
Today we're publicly launching FireHydrant, a tool to manage incidents. Read more about our journey.