Blog/ Post

New Integration: Create Google Meet Incident Bridges Automatically

Julia Tran2021-05-21

We’re happy to announce our integration with Google Meet to create incident bridges automatically. 

Using the power of FireHydrant Runbooks, a Google Meet can be added with fully customizable titles and agendas based on your incident details. With the FireHydrant and Google Meet integration, you can: 

  1. Set a Runbook step that spins up a Google Meet

  2. Spin up multiple Google Meet per incident

  3. Automatically post the Google Meet link in all incident messages that get posted in Slack

  4. Use it as a Runbook Template variable

  5. View the Google Meet link in the incident header and table


Built into Runbooks

The FireHydrant team always spins up a Google Meet meeting for our SEV1 incidents. With this new integration, it’s now easier and consistent.

We’re able to configure our SEV1 Runbook to automatically create a Google meeting when an incident with that severity is declared. This then automatically posts into Slack and updates in the UI so everyone can join seamlessly.

For those lesser, SEV4 or 5 incidents, you have the option to create a Google Meet meeting only if manually executed.

If you aren’t already automating your response playbook, check out FireHydrant Runbooks where you can automate every step. With this level of automation, your team can then focus on what matters most: mitigating your incident.

Find out more about FireHydrant Runbooks and how they are helping teams automate their incident response strategies by reading about them here.

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