Marketing Site Outage

Bobby Tables May 10, 2019

Post Mortems

Earlier today, we experienced an outage of our marketing site for 18 minutes. No customer data was lost and the core application remained online during the incident. A 3rd party provider that hosts our marketing/blog experienced connection issues which is why our website was affected. We’re grateful to them for a speedy recovery. We opened an incident war room on FireHydrant and generated a post mortem from the events that unfolded in there.

We generated a post mortem using our tool and have attached it here for the public. It one hour and 6 minutes from the start of this incident to publishing this post mortem.

View Our Post Mortem Here

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